Import that doesn't lose the hard parts.
Attachments, notebook structure and internal links between notes — the three things every importer quietly drops. If the import breaks your links, it didn't work, and we'll tell you before you commit.
Notes & knowledge · built from 6,214 complaints
Notes you can actually leave with.
236 reviews explicitly talk about exporting, migrating or getting out. This is the highest migration intent in the entire study — and it has almost nothing to do with note-taking. People are being repriced on top of data they can't move.
6,214low-star reviews
236migration mentions
50%Evernote 1–3★
14.9%missing features
What people actually say
The unsolved problem is leaving.
Years of notes, a price increase, and no dignified exit. These are paying subscribers describing the moment they decided to go.
“Reached my limit with their scamming BS. Cancelled. Migrated to UpNote.”
Evernote · 1★ · 89 votes
“They're automatically switching everyone on my paid plan to a plan that's $150 more expensive a year. Automatically.”
Evernote · 2★ · 62 votes
“They have locked me out unless I pay. So now I have all my info locked.”
Evernote · 3★ · 27 votes
“AMAZING productivity tool but needs an offline mode desperately.”
Notion · 3★ · 41 votes
Share of App Store reviews rated 1–3★
Evernote
50%
Notion
42%
Obsidian
33%
Todoist
27%
Bear
27%
Things 3
25%
What we're building
Three things, done properly.
Not a feature list — the highest-density complaints in the data, in order.
Plain files you already own.
Local-first, readable on disk without us. Leaving should take one folder copy, not a support ticket. An exit you can perform is the only credible promise against a future price rise.
A price we put in writing.
The complaint here isn't the amount, it's the ambush — plans switched automatically, accounts locked behind a paywall that appeared overnight. Ours is committed to in writing, with notice.
Why this is the hardest one on the list
This niche monetises worst — price complaints run 4.0% and these users actively resent subscriptions — and it is the most crowded space in the study. It only works if we win on migration and ownership. We are not trying to out-feature Notion.
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